Frequently Asked Questions
Everything you need to know about your Indoera shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link and a unique tracking ID to monitor your package in real-time.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizes may vary slightly between different ethnic and western collections.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within India.
How long does shipping take?
Standard shipping typically takes 3-5 business days for metropolitan cities and 5-7 business days for the rest of India. International shipping times vary by location.
Are the colors of the products accurate?
We strive to display our products as accurately as possible. However, due to professional lighting and different screen resolutions, slight color variations may occur.