Returns & Exchanges
At Indoera, we want you to be completely satisfied with your fashion choices, which is why we offer a hassle-free 14-day return and exchange policy on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a smooth experience for every customer.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all garment tags are attached and the invoice is included inside.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Check & Refund
Once our warehouse receives and inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
